New, Easy-to-Navigate credit card site for accessing your credit card information

NEW ONLINE CREDIT CARD EXPERIENCE

Designed to optimize your experience, the new solution provides a modern interface and can be used with any mobile device, including smart phones and tablets. You’ll still have all the features you’re used to, including some new options:

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Request a credit line increase

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Dispute non-fraud transactions

Mid-Estatements

Enroll in
estatements

uChoose Rewards Will Continue to Accrue

Our uChoose Rewards program is not changing. Points will continue to be earned during and after the upgrade, however, it may take up to  a week after the upgrade for these points to show in your uChoose account.

Be sure your card is registered with uChoose Rewards. If you have not yet registered your card, visit www.uchooserewards.com and click "Register."

Auto Payments & Scheduled Transfers

Automatic Bill Payments that were set up before the upgrade will continue to work as before. Be sure to log in to your credit card account after September 19 to verify your AutoPay settings are still accurate.

If you use Scheduled Transfers in Online Banking to make a payment from your DuGood account to your credit card, you will need to set these transactions up again after September 19, as they will not be carried over to the new platform.

NEW CREDIT CARD SITE OVERVIEW

Account Information

After the update, when you access your credit card information from Online Banking or the DuGood App, you will see the new account information page.

This page summarizes all the information about your credit card account and is organized into 4 main sections:

  1. Notifications
  2. Current Balance
  3. Last Statement Balance
  4. Recent Transactions
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new-transaction-history

Transaction history

Combines Pending Activity, Current Activity, Account History, and Search pages from old site

The Transaction History page features a more detailed breakdown of your pending transactions, current period transactions and payments, as well as several search and filter options. This page also allows you to print or download your transaction History.

Payments Overview

If you select the Payments tab from the menu, you will be taken to an overview page that summarizes the current card balance, as well as:

  • Payment due date
  • Statement balance
  • Minimum payment due
  • Amount past due

The Payment Activity section details the payments that have recently been made to the card.

On this page, you can also make one-time payments, manage your AutoPay settings and add or remove payment accounts.

AutoPay allows you to set up automated scheduled payments to the card from a credit union account. Several payment options are provided to help you keep up with the balance automatically.

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new-statements

Statements

Credit Card statements for up to the last 13 months are available on the Statements page. PDFs of Statements can be downloaded or printed for archival purposes.

You can also manage your statement settings here, allowing you to sign up or discontinue eStatements at any time.

GET ANSWERS TO FREQUENTLY ASKED QUESTIONS

If you have any questions about the information on this page,
please contact us at (409) 899-3430, or email at dugood@dugood.org.