Purchase Rewards
Get cash back when you use your debit card at your favorite places to shop.
How Can I Get Purchase Rewards?
Claim offer
Log in to Online Banking and click on the offer to claim it. It's that simple!
Redeem offer
Go shopping! Be sure to follow the guidelines listed in the offer.
Get Cash Back
Your cash will be deposited into your account at the end of the next month following your offer.
Where Can I View My Purchase Rewards?
You can view your Purhcase Rewards in your transaction history, on the widget at the bottom right of your screen, and on our mobile app (rewards will only show up in the app if you have available offers).
Get answers to frequently asked questions
Do I need to use a coupon or code to earn rewards?
Typically, you do not need a coupon or code to redeem an offer. Each offer has different specifications regarding when and where you shop and how much you need to spend. Offers that require an online purchase are clearly specified and may include a redemption code. Please read offer details to determine how to redeem each offer.
How long do I have to take advantage of an offer?
Each offer has its own value and expiration. Be sure to click it to view the details.
I redeemed an offer, but it isn't showing up. What is going on?
Offer redemptions do not show up immediately. Generally, a redemption notification will appear within a week of your purchase.
It is important to note that cash back reward will be deposited into your account at the end of the month following your purchase.
For example, if you redeem an offer in March, you will receive the cash back at the end of April.
If I have more than one account will I see the same offers on both accounts?
No. Offers are matched on the account level, based on the purchases made with your DuGood debit card for that account. If you make different purchases with different accounts, you will see different offers. You must use the debit card connected to that account to redeem the offers for that account.
Can I use any of my financial institution's cards to earn rewards?
You have to use the DuGood debit card that is associated with the account that received the offer to earn rewards.
Why don't I have any offers?
Offers are based on how you currently shop to ensure the offers you receive are relevant. If you seldom use your debit card, you may not receive any offers until you begin using your card more. The more you use your DuGood debit card, the more chances you will have to receive relevant offers!
What kind of offers will I get?
When using Purchase Rewards, you will receive two different kinds of offers:
- Loyalty Offers- an offer given by a merchant where you frequently shop
- Conquesting Offer - an offer given by a merchant that is a competitor of a store where you frequently shop
What if I do not want to receive offers?
You can opt out by clicking on the "Stop receiving all offers" link on the rewards summary page. This link can be found in the upper right part of the rewards summary page. If you opt out of the rewards program at this time but change your mind later, please contact the credit union, and we will resume providing offers to you.
Is my personal information shared with retailers?
No. Your personal information is not shared with retailers.
Who do I call if I have a question?
Please contact the credit union at (409) 899-3430 if you have any questions.