GET ANSWERS TO COMMON ONLINE BANKING QUESTIONS
If I am a first time user, how do I enroll in Online Banking?
If you're a first time user, welcome!
To enroll for Online Banking:
- Click the Register now link.
- Create a username and set your new password.
- Enter your personal info, member number, and contact information.
- Read and agree to the terms and conditions to complete the registration process.
How do I sign up for Money Management
To get started, log in to Online Banking and click the Money Management tab. Accept the Terms and Agreements. Now, you're ready to start budgeting!
Can I access Money Management on my mobile device?
Yes, you can access Money Management using the DuGood mobile app.
How often does account data get updated?
Each time a user accesses Money Management, all accounts are refreshed. A nightly aggregation refresh is performed for every Money Management user as well.
How often will Money Management users receive alerts?
Alerts are setup by users for specific actions/scenarios, so this will vary by user.
What do I do if I forgot my username or password?
The I can't access my account link allows you to reset your password or retrieve your username.