Digital Services
Access your money when... and where you need it 24/7. We make banking simple!
Manage Your Money
Online Banking
Access your accounts, pay bills, and transfer money with just a few clicks.
Mobile App
Manage your money at home or on the go from your phone or tablet. It's just like carrying the credit union in your pocket!
Digital Wallet
Enjoy a safer and faster shopping experience with Apple Pay, Google Pay, and Samsung Pay.
Remote Deposit
Enjoy the convenience of depositing a check anytime, anywhere. Snap a pic. Deposit a check. Get your money faster.
Account Alerts
Receive an email or text when your account is low, your bills are due, or a deposit is made. There are hundreds to choose from!
Money Management
Aggregate all of your financial accounts and categorize transactions. Set goals and create spending alerts so you have confidence knowing exactly where your money is going.
Direct Deposit
Get access to your paycheck up to 2 days early, without the risk of lost, stolen, or misplaced checks. Just give us a call if you need help getting started.
*Some restrictions apply. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Earlier availability of funds is subject to the timing of payer's funding.
Keep your Money Safe
Card Controls
Turn your credit or debit card on and off, set restrictions on where your card can be used, establish spending limits, and so much more.
Fraud Detection
Receive a text or phone call if we detect suspicious activity on your account.
Get The Things You Need
Whether you need a simple checking account - or you're ready to purchase a home or vehicle, you can complete the process on your computer or mobile device with our EZ applications.
Get answers to frequently asked questions
Are DuGood's online and mobile services free?
DuGood does not charge a fee for most of our online and mobile services. However, depending on your wireless carrier, message and data rates may apply.
What kind of devices does your mobile app support?
How do I sign up for Online Banking?
If you are new to DuGood Online Banking, you will need to go through a one-time registration process before logging in. Click here to sign up for online banking.
How do I sign up for Bill Pay?
To sign up, simply log in to Online Banking and select the Bill Pay tab. A welcome screen will appear for first users. Read and accept the explanation of service to continue. Then, enter your information and click Submit to enroll.
How do I set up Account Alerts?
Log in to online banking, then click on the Email & Text Alerts link under the Additional Services menu.
You can set up alerts to be sent to your email or cell phone whenever there is activity on one of your accounts, such as when your balance reaches a certain level, there is a transfer above a certain amount, or a loan payment is due, etc.
How do I sign up for Zelle?
It's easy – Zelle is already available within DuGood's mobile banking app and online banking! Check our app or sign-in online and follow a few simple steps to enroll with Zelle today.
How do I sign up for Money Management?
To get started, log in to Online Banking and click the Money Management tab. Accept the Terms and Agreements. Now, you're ready to start budgeting!
How do I sign up for Remote Deposit?
To begin using Remote Deposit, you must first have the latest version of DuGood's Mobile App.
Log in to the mobile app and select the Check Deposit option in the menu
Be sure to add remotedeposit@dugood.org to your contact list or friendly senders list so that remote deposit notifications do not get lost in your junk mail.
How do I endorse my check for Remote Deposit?
Before scanning your check, you must properly endorse it, so it can be processed correctly.
On the Back:
Write "For Remote Deposit only"
Your Signature
What retailers accept Digital Wallet?
What do I need access Digital Wallet?
- A DuGood debit or credit card.
- The latest version of your device’s operating system (iOS or Android).
- Apple users must have an apple ID and sign into iCloud.
- Android users must have a google account and be signed in.
- Samsung users will have to call the credit union in order to activate their wallet. Dial the main number for your area and press option 2.
If you use Card Controls, be sure your card is turned on so it will function properly.
If my card is turned off in Card Controls, will all transactions be declined?
All one-time transactions will be declined. Recurring transactions will be approved.
Can multiple cards be linked to my Card Controls?
Yes. Cardholders can register multiple cards within Card Controls. Additional cards can be added within the Menu > Manage Portfolio > Add Card screen.
How does enabling My Location for the DuGood app work in Card Controls?
My location is used for the Transaction Enrichment feature of Card Controls. The location services provide you with the precise location of in-person transactions done with your debit or credit card.
What kind of information will DuGood ask for if fraud is suspected on my account?
In our text message or phone call, we'll ask you about a specific charge on your account. You can confirm by answering yes or no.
If you respond no, a temporary hold may be placed on your account.
Do not give out any of your account numbers over the phone, text, or email - even if it appears to be from DuGood. We will never ask ask for your PINs, account numbers, CVC code, or expiration date as we already have this information on file.