You can send us a text anytime during business hours and we’ll respond right away. If you send us text at night or on the weekend, we’ll respond on the next business day. And while we offer this complementary service, we recommend checking with your mobile service provider regarding charges that may apply for text messaging.
To sign up, simply log in to Online Banking and select the Bill Pay tab. A welcome screen will appear for first users. Read and accept the explanation of service to continue. Then, enter your information and click Submit to enroll.
Log in to online banking, then click on the Email & Text Alerts link under the Additional Services menu.
You can set up alerts to be sent to your email or cell phone whenever there is activity on one of your accounts, such as when your balance reaches a certain level, there is a transfer above a certain amount, or a loan payment is due, etc.
In our text message or phone call, we'll ask you about a specific charge on your account. You can confirm by answering yes or no.
If you respond no, a temporary hold may be placed on your account.
Do not give out any of your account numbers over the phone, text, or email - even if it appears to be from DuGood. We will never ask ask for your PINs, account numbers, CVC code, or expiration date as we already have this information on file.