If we suspect fraud, we'll call or text and ask you to verify your recent transactions.

Text Message



All text alerts from DuGood Fraud Detection will come from: 37268
All DuGood Debit and Credit Card Fraud Detection inquiry calls will come from: (844) 650-0544
A case number will be provided.

Is your Contact Information Up to Date?

If we can’t reach you, it’s difficult to help! Please keep your phone number, email, and mailing address updated with the credit union at all times.

Call your local branch.
Find a branch near you.


Do not give out any of your account numbers over the phone, text , or email - even if it appears to be from DuGood. We will never ask ask for your PINs, account numbers, CVC code, or expiration date as we already have this information on file.

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