You can send us a text anytime during business hours and we’ll respond right away. If you send us text at night or on the weekend, we’ll respond on the next business day. And while we offer this complementary service, we recommend checking with your mobile service provider regarding charges that may apply for text messaging.
When you're ready to redeem your points, download our Scholarship Rewards Redemption Form. Once it's complete, scan and email to firstname.lastname@example.org or return it to your local branch. Our staff will be happy to help you submit it for processing.
Please note, you must have a minimum of 2,500 points to request a payout. Redemption requests typically take 5-7 business days to be completed. Once your request has been successfully completed, your money will be deposited into the DuGood account of your choice.
If you use links provided on this DuGood Federal Credit Union web site to third party Internet sites and services, you acknowledge that you are leaving DuGood's website and are going to a website that is not operated by the credit union. DuGood is not responsible for the content or availability of linked sites. DuGood does not represent either the third party or the member if you enter into a transaction; and privacy and security policies may differ from those practiced by the credit union.
Unauthorized access or use of this website is not permitted and may constitute a crime punishable by law.